HOW MIDSOLV PROTECTS YOUR INFORMATION
Last updated: March 13, 2025
Your Trust Matters
MidSolv LLC (“MidSolv,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us through it (the “Site”). This Policy applies only to the Site and does not describe how any separate professional services are handled.
Information We Collect
We collect the data necessary to provide responsive support and improve our services. This includes:
- Contact details such as your name, company, phone number, and email when you submit forms or request information on the Site.
- Website usage data collected through cookies and analytics tools that help us understand how visitors engage with our content.
How We Use Your Information
We use information collected through the Site to:
- Respond to inquiries and messages submitted via the Site.
- Operate, maintain, and improve the Site and user experience.
- Analyze usage trends to ensure our content is clear and relevant.
- Protect the Site and investigate potential security incidents.
Cookies & Analytics
Our site uses cookies and similar technologies to deliver a reliable browsing experience. We rely on trusted platforms to understand how visitors use the site and to maintain performance:
- Google Analytics helps us measure page performance, traffic sources, and high-level engagement. Google may process this information on servers located outside your home country. Learn more in Google’s Privacy Policy and opt out via the Google Analytics Opt-out Browser Add-on.
- PostHog provides product analytics so we can improve user flows and identify where visitors may need more clarity. Read more in the PostHog Privacy Policy.
You can adjust your browser settings to refuse cookies or notify you when cookies are placed. If you disable cookies, some features of our site may not function as intended.
Sharing & Disclosure
We do not sell or rent personal information. We only share data when it is essential to:
- Work with trusted service providers who support our operations under confidentiality commitments.
- Comply with legal obligations, enforce agreements, or protect the rights and safety of MidSolv and our clients.
- Complete a business transaction such as a merger, acquisition, or asset transfer where allowed by law.
Data Retention & Security
We retain information only as long as necessary to fulfill the purposes described in this policy and meet legal requirements. MidSolv applies technical and organizational safeguards aligned with the sensitivity of the data we store. While no system is 100% secure, we continually evaluate and improve our security posture.
Your Privacy Choices
Depending on your location, you may have rights to access, correct, or delete your information, or to object to certain uses. Contact us using the details below and we will respond in line with applicable laws. You may also:
- Update cookie preferences through your browser settings.
- Opt out of analytics tools using the resources provided above.
- Request that we review, export, or remove your personal data.
Questions? We’re Here to Help.
If you have any questions about this Privacy Policy or how we handle data, reach out to the MidSolv team. We respond promptly and transparently.
Call Us
260-243-5660